Havi Nguyen learned the US health system from the wrong side of the desk. Fortune reports that as the daughter of Vietnamese immigrants she sometimes missed school to translate at doctors’ appointments, and handled the Medicaid paperwork for herself and her sisters. The company she built, Abby Care, now runs that paperwork for families at scale, and in October 2026 investors put $82 million behind it.
| At a glance | |
|---|---|
| Founder and CEO | Havi Nguyen |
| What Abby Care does | Trains family members to become certified, paid caregivers, reimbursed through Medicaid |
| Founded | 2022 per Fortune; Forbes lists 2021 |
| Latest round | $82 million Series C, reported October 15, 2026 |
| Lead investor | Transformation Capital |
| Other investors | CVS Health Ventures, Frist Cressey Ventures, Pivotal Ventures (new); Khosla Ventures, Thrive Capital, Sequoia (existing) |
| Forbes estimate, July 2026 | $45 million equity raised, $225 million valuation |
The idea came from a staffing gap
At 21, Nguyen joined an early-stage health tech startup working on therapy for children with autism, per Fortune. There she saw a shortage of therapists and technicians, and noticed who kept filling it. “Parents were always willing to raise their hand and step up,” she told Fortune.
Abby Care turns that into a job. It trains family members to become certified caregivers for relatives with complex needs, pays them, and handles the screening, onboarding, certification and Medicaid home- and community-based services rules behind it, per HLTH’s summary of the announcement. Registered nurse care managers supervise each care plan, and the company uses digital documentation and automated visit verification for health plan reporting. Forbes adds that it offers an app for timesheets, charting and an AI assistant.
The pitch to payers rests on reliability. Justin Brock of CVS Health Ventures told Fortune that “a traditional private duty nurse program only fills 65% of authorized shifts.” A relative who already lives with the patient doesn’t miss a shift for lack of staff.
The money
Before this round, Abby Care was already on Forbes’ list of next billion-dollar startups, published July 29, 2026, with $45 million in equity raised, a $225 million valuation, and Khosla Ventures, Sequoia Capital and Thrive Capital as lead investors. The Series C nearly triples the money raised. Transformation Capital led it, CVS Health Ventures, Frist Cressey Ventures and Pivotal Ventures came in as new investors, and all three earlier leads put in more, per Fortune.
The investor list says something on its own: CVS Health Ventures, the venture arm of CVS Health, is now on the cap table of a company whose income depends on health plans paying for home care. Neither Fortune nor HLTH reports a new valuation, and the company hasn’t disclosed revenue or how many caregivers it employs, so this profile doesn’t estimate either.
Abby Care says it will spend the money on new markets, AI and clinical research, and more health plan partnerships, per Fortune.
A founder solving the problem she lived
Nguyen fits a pattern we keep seeing in this archive: founders whose company is the fix for something they dealt with first-hand. Jasmine Crowe-Houston built Goodr after years of feeding people herself, and treated hunger as a logistics problem rather than a charity one. Abby Care does the same with home care. It treats the shortage as a staffing and billing problem and leaves the caring to the people already doing it. Dr. Suzanne Soliman’s work on a pharmacy discount card came from the same place, the cost and paperwork that stand between patients and the care they need.
“Abby Care isn’t just here to empower and pay family caregivers,” Nguyen told Fortune. With $82 million behind her, the next test is whether the model holds up as it expands into more state Medicaid programs.
Sources: Fortune (October 15, 2026), HLTH (October 20, 2026), Forbes (July 29, 2026). Last checked October 28, 2026.
Frequently asked questions
Who is Havi Nguyen?
The founder and CEO of Abby Care. Fortune reports that her parents immigrated from Vietnam, that as a child she missed school to translate at doctor appointments and handled Medicaid paperwork for herself and her sisters, and that at 21 she joined an early-stage health tech startup focused on therapy for children with autism.
What does Abby Care do?
It trains family members who already provide informal care to become certified, paid caregivers, and supports them afterward. It operates as a Medicaid provider and works with health plans to arrange care at home, with registered nurse care managers supervising care plans, per Fortune and HLTH.
How much has Abby Care raised?
Fortune reported an $82 million Series C in October 2026, led by Transformation Capital. Forbes put its equity raised at $45 million in July 2026, before that round. Adding the two gives about $127 million; the company has not published a total.
What is Abby Care's valuation?
Forbes estimated $225 million in July 2026, on its Next Billion-Dollar Startups list. No valuation was disclosed with the October 2026 Series C.